our development team has identified and resolved the issue. We will continue to monitor to ensure stability.
Posted Jun 09, 2025 - 17:10 EDT
Update
Our engineering team has refreshed the services and is continuing to investigate the issue. We will provide another update within the next hour.
Posted Jun 09, 2025 - 15:48 EDT
Update
Our team is still actively investigating the issue, and we will provide another update within the next hour.
Posted Jun 09, 2025 - 14:30 EDT
Update
Our team is still actively investigating the issue, and we will provide another update within the next hour.
Posted Jun 09, 2025 - 13:25 EDT
Investigating
We have received reports that Klara is unresponsive/slow. We are investigating and will update shortly.
Posted Jun 09, 2025 - 12:18 EDT
This incident affected: Web Browser Access, Mobility App, Messaging, EHR/PM Data Import/Export, Eforms, Video Visits, Phone System Integration, Klara Website Widget, Chrome Extension, and Reporting.