Issue with support cases being created on support.klara.com

Incident Report for Klara Service Status

Resolved

This issue is resolved.

Posted Jun 16, 2026 - 07:59 EDT

Identified

We are currently experiencing an issue where cases submitted via support.klara.com support center were not being generated and emailed to our support team starting from June 13th. We have not lost these cases and are recreating them with our support team now, so there may be a short delay on hearing an response. While this issue is being worked on, we encourage users to email us at support@klara.com instead of using the website for the time being.

Posted Jun 15, 2026 - 14:42 EDT

This incident affected: Other.