Unable to Access Klara - 02987208

Incident Report for Klara Service Status

Resolved

This issue is resolved.

Posted Jul 14, 2025 - 17:01 EDT

Monitoring

We believe this issue to be resolved. We are continuing to monitor to ensure stability.

Posted Jul 14, 2025 - 16:38 EDT

Identified

The issue has been identified and addressed. We are still working on some additional fixes to fully resolve this issue.

Posted Jul 14, 2025 - 16:06 EDT

Investigating

We are receiving reports that users are unable to access Klara. We are investigating and will update shortly.

Posted Jul 14, 2025 - 14:42 EDT

This incident affected: Web Browser Access, Mobility App, Messaging, EHR/PM Data Import/Export, Eforms, Video Visits, Phone System Integration, and Reporting.