Klara Slowness - 03244110

Incident Report for Klara Service Status

Resolved

This issue is resolved.
Posted Feb 19, 2026 - 16:23 EST

Monitoring

We have deployed a fix that has resolved this issue. We are continuing to monitor.
Posted Feb 19, 2026 - 15:50 EST

Identified

The issue had been identified and we are working to resolve. Will update again shortly.
Posted Feb 19, 2026 - 14:28 EST

Investigating

We have reports that users are experiencing slowness within Klara. We are investigating and will update shortly.
Posted Feb 19, 2026 - 14:14 EST
This incident affected: Web Browser Access, Mobility App, Video Visits, and Other.