Update - Engineering is continuing to work on the recovery effort.
Apr 23, 2025 - 12:40 EDT
Apr 23, 2025 - 12:40 EDT
Identified - Our team has found that there is a delay in some messages within the last day may not be available for display. Our engineering team is working to restore this as quickly as possible. We will be providing frequent updates on the progress toward resolution.
Apr 23, 2025 - 09:54 EDT
Apr 23, 2025 - 09:54 EDT
Identified - Our vendor is reporting that they have identified an issue directly related to Onvoy Spectrum Mobile Network when sending messages via a subset of short codes. Our messaging vendor is working with the carrier to solve the problem as quickly as possible.
Apr 22, 2025 - 15:33 EDT
Apr 22, 2025 - 15:33 EDT
Investigating - Our vendor is reporting that they are experiencing SMS Delivery Failures To AT&T Network Via Subset of Shortcode numbers. Our messaging vendor is working with the carrier to solve the problem as quickly as possible.
Apr 22, 2025 - 10:05 EDT
Apr 22, 2025 - 10:05 EDT
About This Site
Welcome to Klara's home for real-time updates on our application's performance. In the event there is an issue that impacts overall product performance, we will make sure to communicate in detail via this page.
Don't forget that when in Klara, you will also find the application status in your help chat window in the lower right hand corner of the screen.
Web Browser Access
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Operational
Mobility App
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Operational
Messaging
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Partial Outage
EHR/PM Data Import/Export
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Operational
Eforms
Operational
Video Visits
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Operational
Phone System Integration
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Operational
Klara Website Widget
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Operational
Chrome Extension
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Operational
Reporting
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Operational
Other
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance