Klara Service Status Status

All Systems Operational

About This Site

Welcome to Klara's home for real-time updates on our application's performance. In the event there is an issue that impacts overall product performance, we will make sure to communicate in detail via this page.

Don't forget that when in Klara, you will also find the application status in your help chat window in the lower right hand corner of the screen.

Web Browser Access Operational

Mobility App Operational

Messaging Operational

EHR/PM Data Import/Export Operational

Eforms Operational

Video Visits Operational

Phone System Integration Operational

Klara Website Widget Operational

Chrome Extension Operational

Reporting Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 2, 2025

No incidents reported today.

Aug 1, 2025

Issue with Klara EForms - 03008773

Resolved - This issue is now resolved.
Aug 1, 15:05 EDT

Monitoring - We believe the issue is resolved and are actively monitoring the situation.
Aug 1, 11:02 EDT

Identified - We have identified an issue with eforms and are working to resolve it now.
Aug 1, 10:45 EDT

Investigating - We are seeing some issues with the utilization of eforms. We are currently investigating and will update shortly.
Aug 1, 10:31 EDT

Jul 31, 2025

No incidents reported.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

Klara Performance Lag - 03002469

Resolved - This issue is resolved.
Jul 28, 16:45 EDT

Monitoring - We believe this issue is resolved. We will continue to monitor.
Jul 28, 15:50 EDT

Update - Our development is continuing to work towards resolving this issue, however, some users may continue to experience intermittent performance sluggishness, or an inability to log into the system.
Jul 28, 14:28 EDT

Identified - We have reports Klara is running slower than normal.
Jul 28, 09:57 EDT

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

Hapi Integration Issues - 02999856

Resolved - This issue is now resolved.
Jul 24, 14:09 EDT

Investigating - We have received reports from clients using the Hapi EHR integration that are causing sync issues.
Jul 24, 11:54 EDT

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.