Klara Service Status Status

All Systems Operational

About This Site

Welcome to Klara's home for real-time updates on our application's performance. In the event there is an issue that impacts overall product performance, we will make sure to communicate in detail via this page.

Don't forget that when in Klara, you will also find the application status in your help chat window in the lower right hand corner of the screen.

Web Browser Access Operational

Mobility App Operational

Messaging Operational

EHR/PM Data Import/Export Operational

Eforms Operational

Video Visits Operational

Phone System Integration Operational

Klara Website Widget Operational

Chrome Extension Operational

Reporting Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

KLARA Down with Error 502 and 504 gateway - 03108163

Resolved - This incident has been resolved.
Oct 15, 16:17 EDT

Monitoring - Our team has resolved the issue and we will continue to monitor the resolution.
Oct 15, 15:20 EDT

Identified - We have identified the problem and are working on a resolution.
Oct 15, 14:55 EDT

Update - We are continuing to investigate this issue.
Oct 15, 14:46 EDT

Update - We are continuing to investigate this issue.
Oct 15, 14:45 EDT

Investigating - Users may experience difficulties accessing Klara. Some requests are returning 502 Bad Gateway or 504 Gateway Timeout errors. Our engineering team is actively investigating the root cause and working on a resolution.
Oct 15, 14:31 EDT

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

KLARA Slowness - 03093485

Resolved - This incident has been resolved.
Oct 6, 16:37 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 13:46 EDT

Investigating - Users may experience slower-than-usual performance when using KLARA. Our team is aware of the issue and is actively working to resolve it. We will provide updates as soon as more information is available.
Oct 6, 13:26 EDT

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.