All Systems Operational

About This Site

Welcome to Klara's home for real-time updates on our application's performance. In the event there is an issue that impacts overall product performance, we will make sure to communicate in detail via this page.

Don't forget that when in Klara, you will also find the application status in your help chat window in the lower right hand corner of the screen.

Web Browser Access ? Operational
Mobility App ? Operational
Messaging ? Operational
EHR/PM Data Import/Export ? Operational
Eforms Operational
Video Visits ? Operational
Phone System Integration ? Operational
Klara Website Widget ? Operational
Chrome Extension ? Operational
Reporting ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Klara Unresponsive - 02945997
Resolved - This issue is resolved.
Jun 10, 08:11 EDT
Monitoring - our development team has identified and resolved the issue. We will continue to monitor to ensure stability.
Jun 9, 17:10 EDT
Update - Our engineering team has refreshed the services and is continuing to investigate the issue. We will provide another update within the next hour.
Jun 9, 15:48 EDT
Update - Our team is still actively investigating the issue, and we will provide another update within the next hour.
Jun 9, 14:30 EDT
Update - Our team is still actively investigating the issue, and we will provide another update within the next hour.
Jun 9, 13:25 EDT
Investigating - We have received reports that Klara is unresponsive/slow. We are investigating and will update shortly.
Jun 9, 12:18 EDT
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Verizon Wireless Experiencing Heightened Message Filtering - 02943002
Resolved - Our phone provider has informed us that the issue has been resolved, and all messaging services should now be functioning normally.
Jun 6, 09:26 EDT
Monitoring - Own phone Provider is observing recovery in the increased message filtering (30007 error) and delivery issues in the United States towards Verizon Wireless. They will continue monitoring the service to ensure a full recovery. We expect they will provide another update in 2 hours or as soon as more information becomes available.
Jun 5, 15:51 EDT
Investigating - We are aware of increased message filtering (30007 error) and delivery issues in the United States towards Verizon Wireless. Our provider is currently investigating the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 5, 12:33 EDT
Jun 5, 2025
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Klara System Outage - 02938008
Resolved - This issue is now resolved.
Jun 2, 16:48 EDT
Monitoring - Our team believes they’ve identified the root cause of the issue and have implemented a fix. We’ll continue to monitor the platform closely through the end of the day to ensure everything remains stable.
Jun 2, 15:13 EDT
Update - Our team is still investigating the issue and we may have some intermittent availability.
Jun 2, 14:21 EDT
Investigating - We are aware of a current outage within Klara and our investigations are underway. Will update this message once we have more information.
Jun 2, 13:15 EDT
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

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